Shipping & Returns

How it works

Shipping details

Most in-stock items are processed within 2–5 business days. Delivery times vary by product type, customization requirements, and destination. Tracking details are sent as soon as your order ships.

Processing times

Custom and made-to-order merchandise may require additional production time before shipment. If your order includes multiple item types, they may ship separately.

Returns and issues

If an item arrives damaged or incorrect, contact us within 7 days of delivery with your order number and photos. Approved return or replacement requests will be reviewed based on product condition and order details.

Fulfillment area with parcels ready for shipment
Quick guide

Before you request a return

Please review these common policy points before reaching out so we can help you faster.

Keep original packaging when possible

Include your order number in all messages

Report damaged items within 7 days

Custom items may be non-returnable unless defective

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